Coperti vs Paper book
Digital without giving up simplicity
The paper book has worked for decades. But today you're losing covers, time and guests who don't come back. Going digital doesn't have to be complicated.
TL;DR
The paper book is simple and free, but it doesn't prevent no-shows, doesn't send automatic confirmations, doesn't remember guest preferences and doesn't help you optimise your dining room. Coperti is the next step: digital, intuitive, ready in 15 minutes.
Quick comparison
| Coperti | Paper book | |
|---|---|---|
| Price | €69/month | ✓ €0 (cost of a notebook) |
| Automatic confirmations | ✓ Email, SMS, WhatsApp | Manual (phone calls) |
| No-show reduction | ✓ Up to -70% with auto confirmations | No prevention |
| Online bookings 24/7 | ✓ Yes, even outside business hours | Only during opening hours |
| Guest history | ✓ CRM with preferences, allergies, notes | Staff memory |
| Data loss risk | ✓ Cloud, automatic backups | High (lost notebook, spilled coffee, illegible handwriting) |
| Real-time room view | ✓ Interactive floor plan, multi-device | Physical view from the room |
| Multi-device access | ✓ All devices, real-time | Only the physical notebook |
| Setup time | 15 minutes | ✓ 0 minutes |
| AI table suggestion | ✓ Automatic, learns from your restaurant | Staff experience |
No-shows: the problem the paper book can't solve
An empty table from a no-show is lost revenue. With a paper book, the only defence is calling every customer before service — time you don't have in the kitchen or on the floor. Coperti sends automatic confirmations via WhatsApp, email or SMS. The guest confirms with a tap, and if they don't, you know in advance the table is free. Restaurants that go digital reduce no-shows by up to 70%.
The reservations you're losing without knowing it
How many calls do you miss during service? How many customers try to book in the evening when you're closed? With a paper book, those reservations never arrive. Coperti lets you accept online bookings 24/7 from your website or Google. Guests book whenever they want, even at 11pm, and you find everything ready the next day.
Knowing your guests without relying on memory
The experienced waiter remembers that Mr. Smith wants the garden table and Mrs. Johnson is gluten-free. But when that waiter isn't there? With a paper book, customer information lives in people's heads. Coperti automatically builds a profile for every guest: preferences, allergies, special notes, visit history. Anyone on the floor can deliver personalised service.
The switch is easier than you think
You don't need to be a tech expert. Coperti is a PWA: it opens from the browser on the phone you already use. You draw your dining room floor plan in a few minutes, add the tables and you're operational. Complete setup takes about 15 minutes. And if you need help, support guides you step by step. You can even keep the paper book as a backup for the first few weeks — nobody's asking you to throw it away on day one.
Stick with the paper book if...
- ● Your restaurant has very few reservations (less than 5 per day)
- ● You don't have a stable internet connection in your venue
- ● Your staff isn't comfortable with smartphones or tablets
- ● No-shows aren't a significant problem for you
Switch to Coperti if...
- ✓ You're losing covers to no-shows and want to reduce them dramatically
- ✓ You want to accept online bookings even outside business hours
- ✓ You want to remember every guest's preferences without relying on memory
- ✓ You want to see your dining room in real-time from any device
- ✓ You want a tool as simple as a phone app, ready in 15 minutes
The next step for your restaurant.
Try Coperti free for 30 days. Simple as opening an app, powerful as you need.