Frequently asked questions

Coperti is restaurant reservation management software. It includes a reservation timeline, interactive floor plan, guest CRM, AI table suggestions and 24/7 online booking. It works from any device, in real time.

Independent restaurants, trattorias, bistros and venues with 30–120 covers that want to manage reservations professionally without paying commissions or depending on external platforms.

Coperti doesn't charge commissions on bookings. Your guests stay yours, their data stays in your restaurant. You only pay a flat monthly fee and get every feature included.

Everything: unlimited reservation timeline, interactive floor plan, guest CRM, AI table suggestion, 24/7 online booking widget, automatic reminders, statistics, room and service management, staff roles and permissions. No extra modules to buy.

The AI analyses the number of covers, timing, preferences saved in the guest profile and the room layout to suggest the best table. You confirm with a tap. It learns from your choices and improves over time.

Yes. Coperti includes a booking widget you embed on your site with a simple copy-paste. Guests book 24/7, with zero commissions and no middlemen.

Coperti sends automatic reminders via email, SMS or WhatsApp 24 hours and 2 hours before the reservation. The guest gets a link to confirm or cancel. This reduces no-shows by up to 58%.

€69/month on the monthly plan, €63/month on quarterly (€189/quarter) or €57.50/month on annual (€690/year — 2 months free). One plan, everything included, zero commissions.

Never. Zero commissions, period. You only pay the flat monthly fee. Your guests are yours, your bookings are yours.

If you decide to continue, the paid plan kicks in. If it's not for you, cancel before it expires and you pay nothing. No surprise charges.

Yes. No annual lock-in, no penalties. You can switch from monthly to quarterly or annual, or cancel anytime from your account.

No. Coperti is a web app: open your browser, create an account and you're live. For the widget on your site, just copy and paste. No software to install.

15 minutes. Create your floor plan, add tables, configure your services (lunch, dinner, etc.) and you're ready to take bookings.

Yes. Coperti is a PWA (Progressive Web App) that works on any device with a browser: tablet at the host stand, smartphone on the floor, computer in the office. You can also install it like a native app.

Coperti is a PWA: core features remain available offline. As soon as you're back online, everything syncs automatically.

Yes. Coperti is GDPR-compliant. Your guest data is yours and stays in your restaurant. We don't sell it, share it or use it for advertising.

Yes. You can export all data (reservations, guests, statistics) at any time. Your data is yours, always.

You decide. With roles and permissions you can give different access levels to the owner, maître and floor staff. Each person sees only what they need.

Support is included in the plan. You have access to in-app support chat, or you can email us at welcome@coperti.io. We respond within 24 business hours.

Of course. Contact us from the Contact page, select "Request a demo" and we'll schedule a 15-minute call to show you how it works in your restaurant.

Yes. You can import data from CSV files or enter reservations manually. Our support team helps you through the transition.